Friday, April 1, 2016

MARKET: Customer Interview No. 4

1) Provide (embed) the video or audio recording of your interview with the customer. As an alternative, you can provide the transcript of your interview but it will take you a lot of time. Thus, I would strongly recommend to go with the video or audio recording. Posts without evidence of the conducted interview won't be accepted. 
Embedded is my conversation with Rose a potential media buyer in our area. Small Business Interview No. 4
2) Describe the most interesting and useful insights about your customers that you learned through this interview. 
This interview was interesting in that the media-buyer was not so concerned about the buy, but she was more concerned about establishing relationships with her customers. She indicated that if you have a relationship of trust then purchases or buy-in will follow.
3) Describe if there is anything you learned about interviewing process. How did you feel during the interview? Was it easy or not? Do you feel like you need to adjust any of your questions or your overall approach?
I must admit that I totally revised the questions for this person because of the type of work that she does. My new questions were:
1. In your experience what is the best way to reach minorities in your area?  

2. How do you evaluate the success of your efforts? 

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